Product Guarantee

We offer a 10 year guarantee from the date of delivery on all timber doors.

Some doors have been excluded from the guarantee; any exclusion is detailed on our literature and website. PM-Mendes (International) Limited undertakes to repair or replace, at the option of the Company, products which are shown to be defective in materials or manufacturing workmanship within the warranty period.

This guarantee is intended for the original purchaser only and does not extend to subsequent purchasers during the length of this guarantee. No claim will be approved until a site inspection has been carried out by an experienced member of staff at the discretion of the Company. In the event of goods proving defective (manufacturer’s defect only) which need replacement, our liability shall not exceed the price paid for the defective piece(s). This guarantee does not include associated charges such as labour for the removal, re-hanging or decoration of new or replacement piece(s) and/or any other works/service not originally supplied by PM-Mendes.